Are Spas, Beauty Salons and Hairdressers Now Trading?

| May 3, 2020 | Reply

By Ayesha Rajah – AI-Importers

Yes and No! Yes, we are excited to announce that you can go ahead and start selling products to clients;

No, you cannot open your doors for treatments. 


In Minister Nkosazana Dlamini-Zuma’s briefing, particular mention was made to the Hairdressing, Beauty and Skincare industry with regards to the high level of consumer requests for hair and nail treatments. This is a positive step for our industry as government is aware of the necessary service we provide. However, providing services to clients is strictly prohibited during level 4.


However the risk adjusted strategy, 29 April 2020 labelled the following – personal care toiletries, including haircare, body, face hand and foot products, roll-on deodorants, and dental care products – as ‘Wholesale and Retail Covering Stores, Spaza Shops, E-commerce and Informal Traders’ and gives industry permission to begin retail trade.


We have been hit hard as an industry and we know it’s been challenging for us all, but we will get through this. The above is the first step to get some revenue back into our business.


Here is how it works.


  • Sell retail products to clients via e-commerce, social media and sell in store.YOU MUST
  • Apply for an Essential Services Business Permit for retail supply of Body, Face or Haircare through processed detailed below) Ensure that your business is fully complaint with health and social distancing requirements set out by government e.g. You should have a protective screen up at your reception desk, remove all magazines and have a 2-meter mark on the floor where clients should stand when making payment
  • Send out client notifications with regulations and exceptions you have should clients come in to purchase product at your premises e.g. they should wear masks before entering.
  • Suggest that clients do an EFT prior to coming in, to limit time the client spends in your space
  • Limit the number on clients in your space at one time. (We suggest that you have clients collect by appointment to avoid this.)
  • Allow Only a third of your staff to return for retail selling, we suggest that you push for on-line sales to mitigate staff traveling in.
  • Enforce that clients and staff use sanitizer when entering your premises.
  • Ensure you sanitize all touch points before and after every client



Should core staff be required to retail you should ensure that they are thoroughly briefed with regards to hygiene, health, and social distancing measures.



We are part of an industry forum working behind the scenes to get our industry fully trading as soon as possible. We need your help with getting word out as we are all #InThisTogether, please find the below petition to sign and post through your so all media platforms


How to apply for the permit:

  1. Go to
  2. Click on New Application
  3. Fill in your company registration number
  4. Fill in trading name / address
  5. The category is Production and sale category A regulation goods
  6. Number of staff, we suggest no more than two per shift for large organizations and one staff member for smaller businesses to pack / courier / deliver retail products.


Again, we remind you that you cannot conduct any services as you will face arrest and closure of your business, furthermore it could jeopardise collective efforts to get our industry trading earlier than level 1.


We are here to support you in any way we can, please reach out we are an email or phone call away.

Stay Safe and Be Well.


A & I Importers are the proud distributors of Skin Doctors – an Australian developed brand, that can also be referred to as clinical strength skincare without the prescription. Phytomer –  the leader in the field of Marine Cosmetology and  PRIORI from the USA – who are considered as the “Anti-Ageing Authorities”.


Ayesha Rajah: or

Tel: 011 486 4904




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