Category: Spa Articles

Communicable Ease

| April 29, 2020 | Reply
Communicable Ease

By Louis Gerke -The Ripple Effect My most important goal after being the best version of myself is to ensure that I communicate well. The manner in which I link with everyone, the rest of humanity, lies in how and what I communicate. I choose this. When I am centred, I have noticed that I […]

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Point Taken – Improving Guest Service Scores

| April 24, 2020 | Reply
Point Taken – Improving Guest Service Scores

This article is written for the hospitaly industry, but as applicable to Spas, as we are both in the service industry. In truth, it is applicable to any company in the service industy. By Bill Groves Hotel General Manager, Atrium Hospitality As we ponder improving hotel guest service scores, let’s consider a few questions…  Am […]

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9 Reasons to Stop Seeking Approval From Others

| April 21, 2020 | Reply
9 Reasons to Stop Seeking Approval From Others

Seeking Approval from Others is Time-Consuming Think of how many other things you could be doing besides arguing with people about your plans and trying to get them to see through your eyes? To be honest, some people may never understand you or even try to see things your way. Asking others for approval adds […]

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Essential vs Non-Essential ??? COVID-19

| April 17, 2020 | Reply
Essential vs Non-Essential ??? COVID-19

I have been thinking about the word essential since our President’s announcement of the lockdown last month. Defining what is essential and what is not is a big task for a small group of people taking the lead in what has become a national strategy.     What can’t you live without? One way to look […]

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The Best Facial Massage Techniques for Your Clients

| April 12, 2020 | Reply
The Best Facial Massage Techniques for Your Clients

Let’s face it – clients come in for better-looking skin. But what keeps them coming back is that blissed-out feeling that comes from a stellar facial massage. Many estheticians say it’s the most important part of a facial. “It is because it’s truly where the magic happens,” says Emily Davis, President of Education at Color […]

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Covid-19 impacts value-driven tourism products like Aparthotels

| April 8, 2020 | Reply
Covid-19 impacts value-driven tourism products like Aparthotels

Covid-19 impact could be huge opportunity for value-driven tourism products like aparthotels Post-pandemic price-conscious travellers will want bigger bang for their buck than ever before With a national lockdown in place to try to slow the spread of the Covid-19 virus, March 2020 will go down in South African tourism history books as the month […]

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Self-care at home brought to you by Optiphi.

| April 2, 2020 | Reply
Self-care at home brought to you by Optiphi.

It is of immense importance to provide a fast, cost effective, safe, and readily available pharmaceutical solution to curb SARS-CoV-2’s rapid spread around the globe. Dr Markus Depfenhart from Hamburg Germany, the Chief Scientific Officer of Skin Rejuvenation Technologies & optiphi®, is hard at work researching possible cost-effective treatment modalities to curb the corona virus. […]

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The 2020 Global Wellness Trends

| January 31, 2020 | Reply
The 2020 Global Wellness Trends

THE FUTURE OF WELLNESS 2020 The Global Wellness Summit (GWS) trends forecasting team predicts new directions in health and wellness—a mission it readily undertook over 15 years ago. No other forecast is based on the perspectives of so many experts worldwide, including economists, academics, futurists and the CEOs of international corporations from all related fields […]

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The one thing … TEAMWORK

| September 10, 2019 | Reply
The one thing … TEAMWORK

Is there one thing that, when done, will lead to success? … yes! TEAMWORK The problem is that a team requires three things: A common goal. Working together. A group of diverse people. For a goal to be common it requires a bare minimum of three things: The setting of the goal. The sharing of […]

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7 Steps to Owning a Successful Spa Business!

| August 31, 2019 | Reply
7 Steps to Owning a Successful Spa Business!

By Robert Cass So you want to own a spa? Congratulations! It’s a wonderful dream and goal. It is also an expensive, time-consuming endeavour that will require all the business acumen, talent, creativity, and determination that you have. In the early stages of deciding to build or buy a spa, it is vital that time […]

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How to Improve Customer Service

| August 28, 2019 | Reply
How to Improve Customer Service

Sometime or other we have all experienced customer service nightmares; such as being ignored at a restaurant or waiting in a checkout line while the cashier finished a personal conversation. We have also experienced excellent customer service, like when a salesperson goes out of their way to locate an out-of- stock item at another store […]

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Power Ingredients

| August 20, 2019 | Reply
Power Ingredients

By Sarene Kloren – Les Nouvelles Esthetiques More and more skin care companies are spotlighting peptides, growth factors and stem cells as the rising stars in anti-ageing products. These active ingredients are the latest technological advances in skin care, effectively protecting skin from damage, dramatically slowing signs of ageing and accelerating the regeneration of skin […]

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Changing the World with Our Bare Hands

| August 19, 2019 | Reply
Changing the World with Our Bare Hands

by Jane Wurwand | Founder of Dermalogica When you brush past someone in a crowded restaurant or accidentally nudge a person in a hallway or on an elevator, you say “I’m sorry” or “Pardon me” because, in American culture, their private space has been violated. The fact that this split second of harmless, casual social […]

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10 market trends turned wellness into a $4.2 trillion global industry

| August 16, 2019 | Reply
10 market trends turned wellness into a $4.2 trillion global industry

Poke fun at goat yoga all you want, but don’t underestimate the booming wellness industry. The Global Wellness Institute (GWI) said this weekend that the wellness market, which encompasses everything from boutique fitness gyms to day spas, is now valued at a whopping $4.2 trillion, having grown 12.8% in the last two years. The industry […]

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