Join the SA Spa Association and esp for the Spa Intelligence Workshops.
Johannesburg
Date: 31st August 2012
Time: 11.00 – 13.00
Venue: SA Spa Association Conference Room, Craighall, Johannesburg
Cost: R 240.00 Members, R 300.00 Non-Members
Tea, Coffee and Light lunch included
Cape Town
Date: 10 September 2012
Time: 9.00 – 11.00
Venue: TUV Rheinland Training Centre,
Cost: R 240.00 Members, R 300.00 Non-Members
Tea, Coffee, and Snacks included
Topics to be covered:
Do you truly understand your spa and are you able to implement the statistical information that is required to ensure your continued success and profitability.
Intelligence can be defined as the ability to understand and profit from previous experiences. On the other hand Insanity (or in this context a lack of intelligence) is defined by Albert Einstein as doing the same thing over and over again and expecting different results.
And Business Intelligence can be defined as the ability to understand business experiences and profit from them.
Therefore Spa Intelligence is the ability to understand spa business experiences and profit from them.
The Spa Intelligence Workshop will take a look at how you go about understanding spa business experiences so that spa owners and management can profit from them.
Example statistics and benchmark ratios include:
- Average Revenue per Visit
- Total Revenue and Treatment Revenue per Available Treatment Hour and Minute
- Total Revenue and Treatment Revenue per Square Meter
- Total Revenue and Treatment Revenue per Available Treatment Room
- Total Revenue and Treatment Revenue per Employee
- Breakdown of Total Revenue including retail revenue
- Breakdown of Total Expenses including salaries
- Visitor Profiles by Gender, Age and Residence
- Proportion of Hotel Guests Visiting the Spa
Speaker: Chris Parker
Chris Parker is a highly knowledgeable and passionate individual. Chris joined esp in 1997 and has worked in the areas of Technical Support, Sales, Finance, Consulting, Training and Business Development in the Health & Skincare Industry. As a respected businessman, Chris has presented various business talks at the Les Nouvelles Esthetiques Spa Conferences, focused towards the growth and development of the spa industry.
To reserve your seat, contact the SA Spa Association on 011 447 9959 or email: info@saspaassociation.co.za
Next SA Spa Association Training Events
Spa Marketing – Is your database talking to you?
If you talk to the right people you can hardly fail. If you do not know who you are talking to, you cannot make the right offer. Talk to individuals, not groups. Enjoy an interactive session to assist your business succeed.
An interactive workshop presented by Vaughan Owgan (Salon Management Studio), on maximizing your database, as the first step in your spa marketing.
Johannesburg
Date: 17 September
Time: 10.00 – 12.00
Venue: SA Spa Association Conference Room, Craighall, Johannesburg
Cost: R 240.00 Members, R 300.00 Non-Members
Tea, Coffee and Light breakfast included
Seven Steps to Successful Recruitment
“Successful recruitment is both an art and a science.” Although there is a foolproof step-by-step approach to finding the best employees and keeping them, there is also an element of intuition and creativity involved. The 7 steps to successful recruitment workshop will give you all the tools you need to attract great staff and keep them.
Presenter: Nicole Stephens – Directors of TRS (The Recruitment Specialists).
Johannesburg
Date: 22 October 2012
Time: 10.00 – 12.00
Venue: SA Spa Association Conference Room, Craighall, Johannesburg
Cost: R 240.00 Members, R 300.00 Non-Members
Tea, Coffee and Light Breakfast included
Cape Town
Date: 15 October 2012
Time: 9.00 – 11.00
Venue: TUV Rheinland Training Centre,
Cost: R 240.00 Members, R 300.00 Non-Members
Tea, Coffee, and Snacks included
To reserve your seat, contact the SA Spa Association on 011 447 9959 or email: info@saspaassociation.co.za
