“What you get by achieving your goals is not as important as what you become by achieving your goals.”
I must admit, as we prepare for Spa Awards and Spa Conference 2013, I am both excited and amazed at how time has flown. It truly makes one appreciate each moment in the journey of life and potential stillness that a spa provides to a client.
The 9th Annual Les Nouvelles Esthetiques Spa Conference, themed “A Defining Spa Moment” is taking place on the 21 & 22nd July at the newly renovated Maslow Hotel, Sandton, is South Africa’s leading educational programme for spa, wellness and hospitality professionals and without doubt the largest gathering of spa and wellness focusing on raising benchmarks, exploring new concepts, challenging ideas and adding value to the spa industry, in addition to the infinite networking opportunity. On-line Registration is open at www.lesnouvelles.co.za
Followed by the High Performance Spa Management Workshop with Lisa Starr, Wynne Business Consulting, USA. The growing spa industry in South Africa requires attention to detail in every aspect. This two day workshop in Johannesburg and an abridged 1 day course in Cape Town will give you the tools you need to improve your spa’s performance and profitability and also gives you a valuable networking opportunity. The course will cover: Advanced Financial Operations Management, Spa Marketing Concepts and Tactics, Quality Management Best Practices, Optimized Retailing, Human Resource Strategies to Retain Top Talent , and Developing your Leadership Vision Strategies.
In this issue. Competition is good. Yes, good! This is how we establish commerce, an industry, a central meeting place, and a vibrant flow of consumers giving us the opportunity to educate them on what makes us viable individual companies. This allows consumers the opportunity to better discern whether or not we are the right match for them. In short, competition is the “marketplace” that our society is built upon. David Suzuki, new contributing writer for Les Nouvelles Esthetiques, shares his insights on the Market Place and how spas can further succeed.
Our theme, Spa Design, is approached from multiple angels such as floor plans, and guiding you to have the right balance of income earning areas to ensure financial viability, Perception, Harmony in the Spa, Green Hygiene, Engaging the Senses and an interview with a few of the countries leading spa consultants.
Spa Business looks at Strategic Planning, Spa Marketing and asks if your New Years Resolution are still holding, or perhaps you did not set sustainable resolutions.
Enjoy the read
Dr Nadine de Freitas
(Managing Editor)
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