Spa Recognition Awards 2011
An Industry Award, acknowledging individuals who have excelled in the spa industry.
“We focus a large amount on the actual spas, however there are a number of individuals, who go above the call of duty and through their work the entire industry benefits. Les Nouvelles Esthetiques South Africa, introduced the inaugural Les Nouvelles Esthetiques Spa Recognition Awards in 2006 to recognise these phenomenal individuals and each year we look forward to acknowledging their achievements.” said Dr Nadine de Freitas (Managing Editor – Les Nouvelles Esthetiques SA).
The Spa Recognition Awards, reflects the Spa Industry’s opinion and acknowledge these people in their individual categories:
The Spa Ambassador Award,
The Spa Humanitarian Award
The Spa Visionary Award and NEW this year
The Spa Management Excellence Award
We therefore encourage the spa industry to vote for the below nominees. Send your vote to email@example.com
Spa Management Excellence Award Nominations
1. Francicso Caceres Garcia: Mount Grace Country House & Spa
Francisco is charming host who always makes guests feel the most special. He is efficient, polite and wonderful with guests and staff alike.
Francisco is highly attentive and innovative and is always balancing the needs of his guests with the demands on his time from the facility and the staff. One never feels under pressure, and he always has time to spend with guests to give the extra attention that keeps people coming back to Mount Grace.
The staff too reflect his happiness, and speak so highly of him, which is testimony to his leadership skills.
2. Aarti Vallabh: Spas of Distinction
Aarti has been instrumental in the success of a number of South Africa’s best spas. Her successes boast the Pezula Spa, and recent Les Nouvelles Esthetiques Spa Award Winner 2010, The Oyster Box Spa. She is currently at Octavia’s Sensorium, Spas of Distinction. Aarti’s skills and talents allow her to undertake a spa project from the first steps of initiation, planning the spa menu, choosing the décor, product lines and equipment, to leading a successful team. She is always enthusiastic, considerate, responsible and professional.
3. Diana Oberholzer: Spa de la Veille
Committed to professionalism and spa excellence. Diana leads her team with professionalism, encouragement and support. She is committed to training, and encourages each staff member, to achieve their fullest potential, in addition to attending all trainings and further spa education courses herself. Diana’s spas are run with precision and attention to detail, allowing each client to relax and enjoy their experience without a concern.
4. Chantelle Parsons: Amani Spa – Radisson Blu
Chantelle carries a wealth of international spa experience and although recently started with the Amani Spas, she has immediately motivated her staff, increased the spa productivity, addressed challenges with style and embraced the spa and corporate clients. Chantelle is a pleasure to work with, carries responsibility and introduces innovation.
5. Corli Schoeman: Tswalu
Corli represents both her spa passion and leadership with skill and professionalism.
She has reformed Tswalu completely. She delights her clients through her knowledge and care, and is constantly praised for being quite magical at what she does not only is she exceptional at her chosen profession, but her enthusiasm and experience is something she like to share with those less fortunate. She is compassionate yet confident, and is certainly one of the most valuable staff members.
6. Izak de Bryn: Quantum Spa
Izak has shown consistent effort over the past 4 years – developing operations to a new level. Izak has also managed spa operations over the past three years ensuring that the spa which was the first certified SPA to the TUV Rheinland International Spa Standard in South Africa – he has maintained their certification over the past 3 years and has continued to remain a certified spa and run operations which give clients optimal treatments ensuring a high level of client satisfaction. .
7. Michelle Mellet: Previous Spa Manager of Isiphiwo Day Spa
Michelle put in many hours into perfecting all aspects of Isiphiwo Spa; she represents the true meaning of a manager. Procedure has been put in place to maintain a high standard, client satisfaction and professionalism. She was always there to motivate and inspire staff and allowing all therapists to grow. She was always active in Marketing the spa in numerous ways.
8. Mericia Chapman: Fancourt Spa
Mericia runs a tight ship in the Spa, from handling the admin side to retaining and increasing her client base. She is always updating hers and her staff skills by introducing new treatments and updating the Spa’s product range. She has an excellent rapport with the Fancourt members and hotel guests and they have had comments back about how welcoming and friendly the Spa ladies are as well as their willingness to go the extra mile. In the last year, the Spa has seen a remarkable increase in terms of turnover and profitability.
9. Krystal Sawkins: Vygenoek Organic Spa
Krystal adopted Vygenhoek Organic Spa green philosophy with a sincere vigour and has since her appointment more than 3 years ago, she has taken Vygenhoek to the level of an award-winning enterprise. She shares her knowledge selflessly and leads the green spa training that we offer at Vygenhoek to new Camelot students with a maturity and understanding. Krystal is acutely in tune with those human actions that impact the environment and the health and wellness of our guests and takes a hands-on approach in diverse tasks. Naturally she has had to grasp the technical aspects of our systems, pools, under-floor heating, pumps etc, both in operation and maintenance. She does not shy away from any responsibility.
10. Marinda Snyman: Camelot Spa at Le Franschhoek
Marinda sets an excellent example of 5-star to her team & goes the extra mile with everything. She is passionate & committed to the spa, operations, team & financials. She just missed her budget target last financial year & started the new financial year with flying colours, currently more than double over her budgeted profit. Relentless in closing any identified gaps in her spa. She does continuous in-spa training to ensure excellent standards, healthy retail % & income budget. She is very disciplined in her budgeted spa expenses. She & her team carry the image of 5-star in their grooming, behaviour & general demeanour. She is positive & always sees the half-full glass.
11. Lyniel Traut: Angsana Spa @ Vineyard Hotel
Lyniels commitment to her spa and staff, and attention to detail in her spa processes has certainly been noticed not only within her spa, but by the Angsana Spa International management, with Lyniel recently been appointed the Director of Spa Operations for Africa – Banyan Tree Group – Mauritius, Seychelles, Morocco, Kenya, & Cape Town. Lyniel is now looking to expand operations.
12. Zee Buthelezi – Camelot Spa at Riverside Hotel
Zee is a vivacious, friendly individual who continues to inspire her team on a daily basis by fostering a positive attitude, being considerate and a good leader thereby ensuring a happy team environment and satisfied guests. Always immaculately groomed and approachable, Zee sets an excellent example to her team.
She has worked for the Camelot Spa Group for 5 years and brought success to each spa she has worked at. Zee always strives to attain a level of excellence in both the treatments she performs and in the manner in which she runs the spa. Being a working manager, managing her administration duties, her team and the general running of the spa in an outstanding manner makes her an excellent candidate for this prestigious award.
13. Jeanie Visser – Camelot Spa at Lagoon Beach Hotel, Milnerton
Jeanie has turned her spa around with instant & continuous record income & profit figures. She is positive every day. She is extremely committed to her team, her spa, guests & employer. Nothing is ever an effort to her & her team. Tasks are completed instantly & excellently. She sets an example to her team in every possible way – therapy, retail, behaviour, extra mile, flexibility, over time, warmth, friendliness, etc. She is correct, constant & consistent. Her grooming is immaculate & so is her team
14. Nicolene Furstenberg – Camelot Spa at Spier Hotel, Stellenbosch
Nicolene is a perfectionist that does everything in detail excellently. She was promoted from spa therapist to working spa manager in May 2010 & took her spa to the next level. She exceeded her budgeted profit for her 1st financial year in a year we all know was a challenge in the spa industry. She is very adaptable. She chooses to be positive & take challenges head on, dealing with them in a constructive & solution-minded manner. She is a great mentor to her spa team She is a quick learner & always go the extra mile She is resilient to growth. She chooses to believe nothing is impossible
Spa Visionary Nominations
1. Lisa Smit
Lisa, a visionary and entrepreneur, she had the drive and dedication to create what L.S. ENTERPRISES is today. She contributes 18 years of passion within the health spa industry, her unique ability and skill to create extra-ordinary, unique spa treatment protocols, and her in-depth product knowledge to develop unique product lines accordingly. Lisa is highly regarded in the industry and press for being an innovator and industry trendsetter.
2. Joan Lawrence Symons
Joan had been nominated for the part she has played in Founder President of HealthSpa/Hydrosin SouthAfrica. She is the Founder President of the South African Institute of Health and Beauty Therapist in 1964. Additionally, she is the Founder President of the Herb Association of South Africa 1980 and the Founder president of The Association of Fasting and Healing Colon Therapist of South Africa 2010.
3. Emmy Stoltz
Emmy Stoltz studied Somatology at the Camelot International School and was then asked to join the group to act as manager at their various spas such as The Hilton, Hyatt, Sheraton & Sabi Sabi, consulting for new spas, lectured and headed up part time studies. From there Emmy opened and ran The Mount Grace spa. During this time she led it to world-class acclaim and the receipt of many accolades. Emmy then expanded her experience by taking on the role of Director of Training & Professional Development for Elemis and was instrumental in the placement of Elemis in top spas and the newly launched Woolworths Beauty Departments. Emmy then moved onto starting her own business where she offers mentorship & consultancy to salons & spas within the beauty industryand boast some of the countries best spas as her clients, who each thank Emmy for her constant support, encouragement and innovative ideas, which have tangibly made a difference to each spa’s operations and development.
4. Donald Perry
Donald is an innovator and a man to be acknowledged for the ecologically sensitive manner in which he has developed Duma Manzi Eco Lodge & Spa. This eco development uses only eco friendly products, consumes only clean green energy, uses local supplies and building materials, support the local community, and is certainly one Kwa-Zulu Natal’s flagship establishments, from marketing to eco-operations. The Cecil John Rhodes Heritage site, has been developed in a true haven escape.
Spa Ambassador Nominations
1. Peter Krug
Peter has been involved in the spa and hospitality industry for an extended period, with attention to details and consistency being cornerstones of his success. From the hotel industry, to the Hydro at Stellenbosch, to the development of Gingko Spa Group, Peter has consistently maintained standards and endeavoured to grow and develop the spa industry through awareness in the hospitality industry by doing various presentations about good spa values and increasing understanding of spas.
2. Mark Barkett
Mark Barkett is the pioneer behind the Spas of Distinction, a group boasting some of the countries best spas. The Spas of Distinction Collection was created to unify a successful group of unique family owned day spas under one umbrella brand. Although each day spa carries its own look and feel, they each comply with a strong set of processes and procedures that have been developed, tried and tested.
The Spas of Distinction Collection consists of the following spas:
• Life Day Spa Joburg
• Life Day Spa Cape Town
• Soulstice Day Spa West Rand
• Renaissance Spa Sandton
• Octavias Sensoruim Day Spa East Rand
These spas have all won numerous awards and rave reviews from various industries and regular clients who choose to make these spas the destination of choice when seeking pampering, relaxation and rejuvenation.
3. Marisa Dimitriadis
Mairisa is Company Founder and Managing Director of the Spa Consultants. Marisa carries a passion for the spa industry like no other. Always innovating new ideas to ensure her clients not only have cutting edge spa designs, but spas which operate successfully. Marisa recently launched Six Sensational Skincare, a full range of Skincare products which address the requests of the South African Spa market. However, education and training remain the backbone to Marisa’s commitment to the spa industry,
4. Celeste Peters
Public Relations for TUV Rheinland, Celeste completely immersed herself in the new challenge of the spa industry development in South Africa and certification, as the spa certification and wellness models were released from Germany. Her aim has been to ensure all South African Spas conform to international standards, and more importantly, have systems which allow them to excel and improve, each in their own right.
Celeste has repeated given selflessly to the spa industry, promoted education opportunities, plays an active role on the SA Spa Association, and is consistently a bundle encouraging energy focussed on spa success.
Spa Humanitarian Nominations
1. Jacoline Wentzel
Jacoline is without a doubt passionate about the Spa Industry, and is a respected industry representative and entrepreneur. Owner of The Spa Warehouse, with over 1000 clients, Jacoline is always looking for new products, such as the new South African organic line, Beaucience and Spa music, to name a few to bring to the Spa Industry, allowing growth and success of her clients.
Jacoline has undertaken to be the patron of the National Institute of the Deaf College in Worchester, giving each of their massage therapists the opportunity to excel in the spa industry, as new training equipment is obtained, guest lecturers sourced and in-spa experience organised.
2. Carina Franck
Carina Franck – successful business person and international ambassador for South African Skincare. After the enormous success of Nimue Skincare in South Africa and internationally, Carina has recently launched the Kalahari Spa range, which was created after many years of research, by an exclusive team of experts, who sourced naturally derived ingredients based on plant shrubs, plant oils, red sand, nourishing mud and rich mineral salts derived from the Kalahari Desert. “This makes the Kalahari Spa Range distinctive and truly captures the essence of the Kalahari region.
Kalahari Spa has initiated the Kalahari Beads Project in conjunction with various Khoi San communities. These communities make delicate traditional Ostrich Egg Shell Beads, which are used to assemble unique bracelets, by disadvantaged women, which are sold and distributed internationally by Kalahari. The proceeds from the sale of these bracelets go towards supporting participating Khoi San families in Namibia, Botswana and South Africa. The Kalahari Bead Project, will help raise awareness and bring a better understanding, appreciation and respect for the Khoi San – the real people.
3. Renchia Droganis
Renchia started her career as a life coach and holistic healer for leading companies, and also worked together with state prosecutors to help empower victims to find the mental strength to testify in court. After she trained as a Reiki master and aromatherapist, she incorporated homemade, bespoke skincare products that contain essential oils in her therapies, which were a huge hit with her clients. When a spa approached her to make a body wrap, she took on the challenge and launched Africology, which has grown steadily since its beginnings in 2001.
The Africology range is completely chemical-free and can be found in some of the most luxurious spas around the world. Renchia has got four grown-up children and all of them are involved in the business, which makes Africology a true family business.
4. Russell Binks
Managing Director Tswalu Kalahari Reserve at Tswalu Kalahari Reserve. Russel has embraced and further promoted the commitment of Tswalu Kalahari to the restore the Kalahari region. The word “Tswalu” means “a new beginning” and Tswalu Kalahari is driven by two ambitions; to create an inspirational experience for its guests, and a conservation vision, to restore the Kalahari to itself.
Tswalu Kalahari is primarily a conservation area. It aims to restore the area of approximately 1000km2 of Kalahari savannah to a pristine state. Such a vast area offers a safe haven for many endangered and rare species while protecting an area of unique diversity and beauty. Hospitality operations serve as a means towards ensuring that the conservation objectives of the property are sustainable while at the same time ensuring that the people of the area benefit from the work opportunities and training that tourism development offers. Conservation, socio-economic development, tourism and responsible environmental management are the four legs upon which Tswalu has been developed.
Tswalu Kalahari aims to make a contribution to conservation through three main conservation goals, i.e. the restoration of the natural environment to a pristine condition, the re-establishment and protection of biological diversity and the maintenance of the natural ecological processes characteristics of the Kalahari environment. This entails the management of the entire ecological system, including the vegetation and the available water resources to restore vital ecological processes which have disappeared in other parts of the Kalahari, thereby maximizing the diversity of life found in the region.
Voting closes Tuesday, 5th July at 17h00
Send your vote to firstname.lastname@example.org
The winners will be announced at the Les Nouvelles Esthetiques Spa Awards Gala Dinner on the 10th July 2011
LES NOUVELLES ESTHETIQUES SPA AWARDS
The Les Nouvelles Esthetiques Spa Awards Gala Dinner is a filled with excitement and glamour as some of the industries most respected and well-known names, together with valuable members of the media, come together to acknowledge their peers and spa excellence.
Date: 10h July 2011
Times: 19h00 for 19h30
Venue: Sandton Sun, Sandton, Johannesburg
Space is limited, so ensure your booking early
Price: R 370.00 per person or R 3400.00 per table (10 people)
RSVP: Les Nouvelles Esthetiques on 011 447 9959 or e-mail: email@example.com