8 & 9 July 2012
Montecasino Ballroom, Fourways, Johannesburg
Theme: Expanding your Spa Potential
South Africa’s leading educational programme for spa, wellness and hospitality professionals The 8th Annual Les Nouvelles Esthetiques Spa Conference is without doubt the largest gathering of spa and wellness professionals in South Africa, focusing on building capacity, raising benchmarks and adding value to the industry, in addition to the infinite networking opportunites.
The program is focused on helping delegates to better understand their business, master industry best practices and directly apply the lessons in their spa business.
Sunday, 8th July 2012
9.30 – 10.00
Expanding your Spas Potential – Dr Nadine de Freitas
If you ask most spa owners to offer a picture of their business’s future it will invariable include some details about growth, expansion, and possibly the franchise option. However, have we truly explored each aspect of our current spas potential.
10.00 – 11.00
Brand Leadership – Timothy Marice Webster
Timothy raises the awareness of how our personal essence and the organization’s essence can align to create deeper brand influence. Explore how the synergy between the values of our people and your organization can create a ‘leadership impact’ leading to more efficiency, enhanced people relations, individual and team impact as well as more productivity- adding instant value to your bottom-line.
11.00 – 11.30 Mid-morning Break.
11.30 – 12.30
Improving Staff Retention – Lori and Bill Hutchinson (USA)
Improving Staff Retention through Creating an Outstanding Work Culture. Your Most Important Assets Are . . . People.
12.30 – 1.30 Lunch
1.30 – 2.30
Integrative and Aesthetic Care in a Spa Environment (Panel Discussion)
The integration of medicine and aesthetics into a spa environment provides the perfect path to beauty and health. Combining the latest medical advances and non-surgical techniques to help your clients look and feel refreshed and rejuvenated.
2.30 – 3.00 Mid-afternoon Break
3.00 – 3.40
Innovation through Imagination – Sonette Donker (Dermalogica)
“Innovation is always about purpose and it comes alive when we focus on what it is that we want.” John Kao – Institute for large scale innovation.
Innovation is the hot topic once again because we’re in an incredibly turbulent era, where tradional business models don’t necessarily apply anyome, where disruption is everywhere and the only way you can get from today to a desirable future is to innovate. To change the way we do things, to change the products and services and to change our perception of things with an eye towards some sense of what we want.
3.40 – 4.00
High Impact Operational Efficiency – How it affects your spa – Celeste Peters (TUV Rheinland)
The greatest impact on spas profitability is improved operational efficiency. Equip your spa with effective tools to analyze, implement and follow-up your spa operational efficiency
Monday, 9 July 2012
9.30 – 11.00
Out of the Box Marketing – Panel Discussion
Do you offer great products and services, but having a hard time getting the word out to your customers? We challenged our panel of experts with Out Of The Box Marketing Ideas to help you SELL SELL SELL!
11.00 – 11.30 Mid-morning Break
11.30 – 12.30
International Trends – Spa therapies and Spa design
Our industry is constantly evolving. By monitoring international trends and looking for ways to incorporate these trends in our own businesses, we too can continue to learn, grow, and remain successful.
12.30 – 1.30 Lunch
1.30 – 2.30
Communication Strategies – Rianette Leibowitz (Owitz Communications)
Integrated communication is very important when a brand aims to be known and perceived in the same way by the different target markets. Ensure PR and marketing activities are aligned and in sync to ensure one clear and concise message is communicated.
2.30 – 3.00
The Changing Spa Environment – Debbie Merdjan (CEO Camelot International)
3.00 – 3.30 Mid-afternoon Break
3.30 – 4.30 SA Spa Association AGM
SPA CONFERENCE COSTS PER DELEGATE
SA Spa Association Members
2 Days Spa Conference and Gala Dinner R 2400
2 days Spa Conference – R 2050
1 day Spa Conference –R 1250
Gala dinner 370 per person
Non Members
2 Days Spa Conference and Gala Dinner R 2700
2 days Spa Conference – non- members 2350
1 day Spa Conference – non-members 1450
Gala dinner 370 per person
Included in the spa conference costs: Welcome tea, coffee and juice. Midmorning tea, coffee and snack. Delectable Spa Cuisine Lunch Midafternoon tea, coffee and snack. Notepad, pen and conference catalogue. Spa Conference Goody Bag.
For more information contact Tel: 011 447 9959 or e-mail: info@lesnouvelles.co.za
ON-LINE REGISTRATION: www.lesnouvelles.co.za
