Join us for the “High Performance Spa Workshop,”
July 23 & 24, 2013 9am-5pm – Johannesburg July 25, 2013 9am -5pm – Cape Town (Abridged Course)
Back by popular demand in South Africa, Wynne Business’ Lisa Starr, Les Nouvelles Esthetiques and TUV Rheinland team up for this information packed, advanced management training course. This course will be immediately following the 9th annual SPA Conference Exhibition 2013. The growing spa industry in South Africa requires attention to detail in every aspect.
This two day workshop will give you the tools you need to improve your spa’s performance and profitability and also gives you a valuable networking opportunity. We will cover:
* Advanced Financial Operations Management
* Spa Marketing Concepts and Tactics
* Quality Management Best Practices
* Optimized Retailing
* Human Resource Strategies to Retain Top Talent
* Developing your Leadership Vision Strategies
Admission: R 3600.00 SA Spa Association Members (R 2400 Members – Cape Town)
R 4200.00 Non-members (R 3000 Non Members – Cape Town)
Admission includes lunch and tea breaks as well as your course text, a valuable reference tool you’ll use repeatedly. Attendees will also receive a certificate of completion.
Location: Les Nouvelles Esthetiques Conference Room, Craighall Park, Johannesburg
TUV Rheinland Office, Century City, Cape Town
Your instructor: Lisa Starr
Wynne Business Senior Consultant Lisa M. Starr has over 30 years of experience in the spa industry. An accomplished instructor, Lisa leads Wynne Business educational seminars for spa owners and managers. Her consulting clients throughout the U.S. and in Asia include day spa start-ups and turnarounds, medi-spas and hotel spas, hospitals, fitness clubs, and salons offering spa services. She is a popular speaker at industry events, including IECSC, ISPA, Spa Resort Expo, and the Spa Asia Wellness Summit. Lisa is a regular columnist at American Spa Magazine and provides spa industry insights on her blog at GramercyOne.com/blog, where she is the Community Ambassador.
Wynne Business, www.wynnebusiness.com Visit My Blog, www.gramercyone.com/blog
