Massage has become so mainstream that some spa-goers are growing tired of the usual 60-minute Swedish or deep-tissue massage. While massage remains the most popular service offered at spas, with facials running a close second, spa goers are searching for more customization, individual attention, entertainment and a genuine exotic flare to their massage experiences. Enter…
Far from being a simple fashion phenomenon, health and wellness take it’s place as a fundamental part of consumer tendencies of our society today. All those in the tourism industry have obviously stepped right into the wellness breach. That also includes the hotel industry, and especially the top-of-the-range market. There isn’t one hotel today that…
At every moment of your existence- any conscious moment that is- you have some degree of choice about how you feel. Wellness is now a lifestyle choice. Amongst the ever increasing list of alternative therapies found in holistic spa journeys, one that is gaining popularity is the practice of meditation. Meditation has been around for…
In a volatile market, it can be hard to strategize for the future. Coyle recognizes that the most successful business plans are client-centered; i.e., they focus on attracting, maintaining, and enhancing the company’s relationships with its consumers
Today there are more and more options available to the cosmetic patient than ever before. This is because non-surgical treatments have become increasingly more effective and affordable, and spa therapies and cosmetic surgery are used together to achieve optimal results.
Your database of past and current customers is your businesses greatest asset. If you understand the lifetime value that a client has to your Spa, you will get excited about your database and you will do everything you can to maximise its value. The secret to increasing the average value of a customer is steady and frequent communication. I am sure that you are communicating with your database, but the real question is, “Is your database talking to you?”
The difference from one aesthetician to the next in earning ability comes in the commitment to selling retail. WWD has reported an increase of 0.4% in salon retail sales in the first quarter of 2010, which is great news! Now, the tricky part: how do you get your clients to buy retail? Get creative! The…
The Green Spa not only promotes all-round wellbeing for guests, but also operates a sustainable business model, relying on and promoting a harmonious relationship with its surrounding landscape and communities. The underlying philosophy is that personal wellness connects with and is interdependent on earth- and community wellness.
Enjoyed a quick treat this morning at the Amani Spa. Indulge with the Amani Colour Massage at the new Amani Spa – Crowne Plaza Hotel, Rosebank.