Exploring the secret to ageless beauty is the theme of this issue, as clients so often ask our expertise, in the search for the fountain of youth. As revealed in the article the Secrets of Ageless Beauty, the best, anti-ageing, anti-wrinkle cosmeceutical is sunscreen. Most of our cell-damaging sun exposure occurs by the time we…
“He’s not just a chemist, he’s a pioneer of cosmeceuticals” AHA, Idebenone, CoffeeBerry …. We are certainly familiar with his work and innovations which have shaped our approach to skincare for so many years, so Les Nouvelles Esthetiques was delighted at the opportunity to interview Joseph Lewis. Joseph A. Lewis, II is President…
If you have not heard the term Cloud Computing by now then you have either been on a very long vacation to a deserted island or you probably still use a typewriter instead of a computer. Either way you have managed to dodge one of the latest buzzwords in I.T spheres with great talent. …
Doctors and dieticians are inundated with requests and queries regarding this ‘miracle’ hormone, said to promote weight loss and reverse the signs of ageing. We explore the facts and expel the fiction! What is HGH HGH, otherwise known as the Human Growth Hormone, is produced by the pituitary gland in the brain. This…
Modern day life presents many stressors, such as high levels of emotional pressure, increased exposure to environmental toxins and toxins in our diets. These factors give rise to increased levels of free radicals in the body. These free radicals circulate in our systems, resulting in cell changes and damage by robbing cells of electrons with…
The changeroom is a huge part of the total guest experience in your spa business and can be the reason why guests don’t return. So whilst this space does not directly earn income it most certainly is a discussion point when people in a group talk about a spa experience. The changeroom space is also…
Just because your spa is bringing in the money does not mean that you are profitable and if you are not profitable you will only last as long as your cash reserves.
Peter Krug – Managing Director of the Gingko Spa Consult and Celeste Peters -Certification Manager TUV Rheinland Inspection Services recently explored the value of mystery guest evaluations and internal process auditing for spa operations at the South African Spa Association Networking breakfast in Cape Town. Both Celeste and Peter are Board Members of the South…
Nobody deserves spa treatments more than a supermama under construction, so why are our spas and salons not overflowing with pregnant woman?
In this issue we feature each Spa Awards 2011 winner and finalist, in an extensive Spa Awards special feature, together with articles on success spa ownership, simple customizations and the link between spas and medical tourism.
Be inspired by the rituals of the spa! Why do we use the word ritual. Quite simply because spa treatments are organised according to definite protocols, every act leading steadily and smoothly to another. Step by step, mind and body thus learn to adapt to a rhythm different from that of the outside world.
If you are reading this, you probably have to carry your body around with you for another 50 years more or less, what condition do you want it in: heavy and deadweight, or light and comfortable? You probably clean out your car’s engine (or pay someone to do it) more often than you clean out…
“Delighting customers means continuously providing new value for customers sooner, so that they are willing to buy the firm’s goods and services not just today but also tomorrow. It goes beyond mere transactions; it’s about forging relationships.” – Steve Denning The Saxon Spa and Studio and Isiphiwo Day Spa have done just that. Not only…
Customers are going to miss appointments – in our industry this is a fact of life. Some clients are constant problems and no matter what you do, they will just mess you around. However, most of our customers are simply decent people with hectic schedules. They have every intention of keeping their appointments, but sometimes…